Mrs. Roberts
Managing Director
Mrs. Roberts is a ten year veteran with JW. Her days are spent designing and managing system tools to enhance HR fluidity and project management. She is a winning start with human relations, conflict resolution and innovative creation. With her creative adaptive tools, our team can easily manage systems and employees with ease.
She has helped to design employee training models and onboarding tools, which provides real time access that is effective and adaptable for any size practice.
Mrs. Roberts graduated from Gwinnett College in Georgia. In her spare time, she is working on home designs.
|
Mrs. Quintero
Managing Executive
Mrs. Quintero joined JW in 2017 and she brings with her, more than fifteen years of direct experience in healthcare financials management. Marcela Quintero has thirteen years of practice management and finance experience where she performs critical research and investigation of key business problems through quantitative analysis of payor utilization and cost data. She has served as CFO to a large OB/GYN group, helping them to expand and double in locations under her leadership. She has guided several physician groups through bankruptcy to financial stability. Mrs. Quintero earned her degree in finance at the University of Columbia. When she is not working, she is taking in a few bike trails around Georgia.
|
Ms. Flowers
Managing Director
Ms. Flowers is a thirteen year veteran with JW, with over twenty years of healthcare management and operations experience. She has guided small and large group practices to successful outcomes through change management and leadership. She focuses on proven strategies to help medical practices sustain and grow. Through forward thinking and her relationships with payers and hospitals other healthcare networks, she has driven unyielding results when is comes to provider contracting and credentialing. Ms. Flowers identifies and target areas in which practices can improve operations through change management.
Ms. Flowers received her MBA from Clayton State University. In her spare time, she enjoys spending time with her family, traveling, and volunteering with youth programs.
|
|
Mrs. Pierce
Managing Partner
Nancy Pierce is the Founder and Managing Partner of JW Consulting, bringing more than 25 years of experience in healthcare operations, physician practice management, and healthcare consulting. Her expertise includes practice restructuring for both private and hospital-owned physician groups, helping organizations strengthen operational workflows, improve financial integrity, and achieve sustainable growth in an evolving healthcare environment.
Nancy began her career in public health with the Illinois Department of Health and Denver Health System, where she worked on initiatives to expand healthcare access in underserved communities and implement patient-centered policies in response to changing healthcare mandates.
She later transitioned into the private sector while earning her MBA from Georgia State University, working as a practice management consultant supporting physicians and multi-specialty groups across Georgia, Florida, New York, North Carolina and other states around the country. Throughout her career, she has helped organizations recover millions in lost revenue and reduce outstanding accounts receivable by more than 80% through operational restructuring, quality-driven models, and strong revenue cycle management practices.
Nancy is also highly experienced in EHR implementation and optimization, integrating systems with intelligent workflow solutions that support operational efficiency and financial performance. She has worked extensively with platforms including Epic, Cerner, eClinicalWorks (ECW), Athenahealth, OP, PrimeSUITE, and others.
She holds a Bachelor of Science in Nursing (BSN) from Southern Illinois University and an MBA from Georgia State University.
Outside of her professional work, Nancy enjoys practicing yoga, writing, and exploring new yoga studios and culinary experiences while traveling.
|
Mr. Alexis
Executive Member
Mr. Alexis is an Executive Member of the JW team. Mr. Alexis offers JW Healthcare clients more than 6 years of extensive experience in healthcare policy, program implementation, program evaluation, and performance management. He has past experience working for the New York State Department of Health where he oversaw the development, implementation, and maintenance of state-wide clinical audit programs as well as assisting with the expansion of access to quality healthcare for low-income families. Mr. Alexis also designed an integrative care delivery model for Medicaid recipients by combining New York’s Health Home Services with the Early Intervention Program. Mr. Alexis has a deep passion for implementing innovative solutions for healthcare providers to improve operational efficiencies, reduce waste, and most importantly improve the overall health and wellbeing of our communities. He has a keen sense of process improvements relating to EHR utilization, phone system management and staff workflow solutions.
Mr. Alexis received his Master of Public Health degree from the State University at Albany. In his spare time, he enjoys canoeing along the Chattahoochee River, traveling, and spending time with family.
|
Ms. Pressley
Executive Member
Ms. Pressley is an Executive Member of the JW Healthcare team. She is a dedicated, customer-focused, professional expert with more than 15 years of experience in Business Management. She implements objective metrics for optimal end results such as aligning staff's performance with the organizational goals. Ms. Pressley is Lean Six Sigma Certified, with special attention and actionable insights to (KPI) Key Performance Indicators, Define, Measure, Analyze, Improve, and Control (DMAIC) Process, process improvements, and root causes. Ms. Pressley brings unique insight to her position as Client Support Manager by reviewing organizational effectiveness at regular intervals, increasing the value of business productivity, operations, and reducing flaws and defects.
Ms. Pressley has excellent analytical and problem-solving skills, which she has honored through her years of experience in the field. She is adept in troubleshooting problems that may arise during any aspect of the cycle of service and is able to recommend appropriate solutions to ensure that standard operating procedures (SOPs) are accurate and reliable.
Ms. Pressley specializes in complete customer understanding and satisfaction while providing optimal client and patient care by formulating quality solutions to strengthen process development and improvements.
Ms. Pressley received her MBA from Averett University. In her spare time, she enjoys running 13.1-mile half marathons for charitable causes.
|
|
Ms. Parks
Executive Member
Ms. Parks is an Executive Member of the JW Management Team. Ms. Parks is a seasoned healthcare leader with over 7 years of experience in healthcare leadership and administration, social work, and clinical compliance. She has made significant contributions to both Piedmont Hospital and Wellstar Health Systems, where she has excelled in optimizing clinical documentation processes, enhancing patient care management strategies, maximizing level of service metrics, elevating customer service standards, and ensuring hospital compliance with regulatory requirements.
Throughout her career, Ms. Parks has collaborated closely with providers from various backgrounds and specialties, including emergency medicine, urology, oncology, and hematology. Her efforts have been pivotal in overseeing operational efficiencies and EHR optimization, driving improvements that have had a lasting impact on patient care and organizational performance.
Ms. Parks is deeply passionate about performance excellence, effective management practices, meticulous clinical documentation, and fostering leadership development. These areas reflect her unwavering commitment to ensuring operational efficiency, maintaining high standards of healthcare delivery, and cultivating a strong, capable team dedicated to providing exceptional patient care.
Ms. Parks holds a Master of Healthcare Administration (MHA) from South University. In her spare time, she enjoys attending comedy events and sharing laughter with friends and family, appreciating the joy and connection that come from these moments.
|
Mr. Baidoo
Executive Member
Aaron is a healthcare professional with over a decade of experience spanning both front-end and back-end healthcare operations. He specializes in patient services, including patient access, patient engagement, outreach, and care coordination, while also bringing strong experience in financial and revenue cycle operations. Through these roles, Aaron has developed a comprehensive understanding of healthcare workflows, patient experience, and the financial systems that support healthcare organizations across a variety of care settings.
Throughout his career, Aaron has worked closely with clinical teams, administrative staff, and patients to support efficient care delivery while ensuring accurate documentation, proper insurance processing, and timely reimbursement. His hands-on experience across multiple operational areas enables him to identify opportunities to improve workflows, strengthen patient engagement, and support more effective revenue cycle management.
Aaron holds a Master’s degree in Computer Science with a specialization in Software Engineering, as well as a Bachelor of Business Administration (BBA) in Healthcare Systems and Management. His academic journey into computer science was driven by a desire to better understand healthcare data systems and technology solutions that improve operational efficiency and support data-driven decision-making.
At JW Consulting, Aaron works with healthcare organizations to improve operational processes, strengthen revenue cycle performance, and enhance patient access and engagement strategies.
When he is not engaged in his professional work, Aaron enjoys spending quality time with his family.
|
|
