Mrs. Roberts
Managing Director
Mrs. Roberts is a ten year veteran with JW. Her days are spent designing and managing system tools to enhance HR fluidity and project management. She is a winning start with human relations, conflict resolution and innovative creation. With her creative adaptive tools, our team can easily manage systems and employees with ease.
She has helped to design employee training models and onboarding tools, which provides real time access that is effective and adaptable for any size practice.
Mrs. Roberts graduated from Gwinnett College in Georgia. In her spare time, she is working on home designs.
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Mrs. Quintero
Managing Executive
Mrs. Quintero joined JW in 2017 and she brings with her, more than fifteen years of direct experience in healthcare financials management. Marcela Quintero has thirteen years of practice management and finance experience where she performs critical research and investigation of key business problems through quantitative analysis of payor utilization and cost data. She has served as CFO to a large OB/GYN group, helping them to expand and double in locations under her leadership. She has guided several physician groups through bankruptcy to financial stability. Mrs. Quintero earned her degree in finance at the University of Columbia. When she is not working, she is taking in a few bike trails around Georgia.
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Mrs. Say
Managing Executive
Mrs. Say joined JW in 2016. She is an ambitious Ghana native who received her BS in Healthcare Administration. She has over six years of experience managing large and small medical practices alike. She is able to quickly identify work-flow inefficiencies and redundancies to reduce unnecessary overhead. Her expertise is shown through her patient retention strategies, EHR utilization and quality-based medicine transition.
Mrs. Say finds personal fulfillment in knowing that her work directly impacts providers, helping them to reach the highest potential in their business. She also enjoys quiet time on the beach, traveling, and community outreach.
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Ms. Flowers
Managing Director
Ms. Flowers is a thirteen year veteran with JW, with over twenty years of healthcare management and operations experience. She has guided small and large group practices to successful outcomes through change management and leadership. She focuses on proven strategies to help medical practices sustain and grow. Through forward thinking and her relationships with payers and hospitals other healthcare networks, she has driven unyielding results when is comes to provider contracting and credentialing. Ms. Flowers identifies and target areas in which practices can improve operations through change management.
Ms. Flowers received her MBA from Clayton State University. In her spare time, she enjoys spending time with her family, traveling, and volunteering with youth programs.
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Mrs. Pierce
Managing Partner
Mrs. Pierce is a managing partner for JW and it's founder. Nancy worked for both the Illinois department of health and Denver Health System, assisting to expand access to underserved areas, and implement patient driven policies to accommodate the ever changing healthcare mandates.
After working in public health, she furthered her education at Georgia State while working in the private sector of healthcare as a practice management consultants for various physicians and specialties. She has assisted many physicians in Georgia, Florida, New York and NC maintain practice stability and continuous growth through diverse challenges in the healthcare delivery sector. Mrs. Pierce has a keen sense of organizational skills specifically relating to the health industry, revenue management, and business development. She has helped organizations uncover millions in lost revenue an decrease outstanding AR by more than 80% through change management, quality driven models and financial integrity systems. Mrs. Pierce is a Yogi and inspiring author, who seeks out new Yoga and food experiences wherever she travels.
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Mr. Cradle
Executive Member
As an Executive Member of the JW team, Mr. Cradle brings extensive experience to prospective clients of JW Healthcare Consultants. Having served the healthcare industry for several years, he has helped countless physician groups and healthcare entities surmount the complex business challenges that come with running a healthcare business. Mr. Cradle co-developed a staff production model based on patient and staff engagement performance solution for medical practices. He understands that each medical group or practice is different and deserves a thorough understanding of root causes that prevent exemplary performance. Mr. Cradle serves as a coach to guide providers and their teams through operational changes and system developments.
Mr. Cradle earned a Bachelor of Science degree in Business Administration from the College of Health Sciences of ECPI University, Richmond, VA
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